Frequently Asked Questions

What is a DRAS?
What is a DRAS Client?
What actions do I need to take to set-up or activate a DRAS Client?
What products are OpenADR 2.0 certified?
What is a CLIR Box?
How do I opt out of a DR event?
Who do I contact if I am interested in applying for an ADR Incentive?


What is a DRAS?

DRAS stands for Demand Response Automation Server. It is the network server that allows PG&E to securely communicate with
a customer’s connected DRAS client.


What is a DRAS Client?

A DRAS Client is a device that securely receives communication signals from a utility’s DRAS about a DR event’s status. DRAS clients installed in PG&E’s service territory use a “language” based on OpenADR communications protocol. It is also known as a communications gateway.  DRAS clients may be a separate standalone dedicated device or integrated directly into a facility’s energy management system (EMS).  The device may involve a “soft client”, transmitting signals over VoIP, cell and desktop computer phone.


What actions do I need to take to set-up or activate a DRAS Client?

Generally, there is very little that the customer needs to do to set up signal communications on the DRAS client with the DRAS server for AutoDR. The primary responsibility falls on the vendor to install, configure, and train the customer to operate the DRAS device. The customer would need to provide access to 120v power and an ethernet connection point for the DRAS Client. The ADR Program can help connect their OpenADR 2.0 compatible client to the DRAS by creating their user/login and help them with their end-to-end testing.


What products are OpenADR 2.0 certified?

A list of Open ADR 2.0 (a or b) can be found at the OpenADR Website: www.openadr.org/certified-products


What is a CLIR Box?

CLIR box stand for Client Logic Integrated Relay and is an analog-to-digital signal processor developed by the Demand Response Research Center, which allows building systems to receive automated demand-response signals inexpensively.


How do I opt out of a DR event?

Please refer to the Opt Out Instructions.


Who do I contact if I am interested in applying for an ADR Incentive?

To begin the ADR Application process you can call toll-free (855-866-2205) or email pge-adr@energy-solution.com. We also recommend notifying your PG&E Service and Sales Representative as well.